In Crisis? Menu
Psychosis is treatable - get help early

Fraser Health Authority

Fraser Health Has Three EPI Programs – South, North and East. Each operates in a different geographical area.

1. Name of Service

Fraser Early Psychosis Intervention Program

2. Address of Service

Fraser South
(Surrey, Delta, Langley, White Rock)
Fraser North
(Burnaby, Tri Cities, Maple Ridge, New Westminster)
Fraser East
(Chilliwack, Abbotsford, Mission, Agassiz, Hope)

2nd floor, 15521 Russell Avenue,
White Rock, BC
V4B 2R4

phone: 604-538-4278
fax: 604-538-4277

4th floor, 260 Sherbrooke Street,
New Westminster, BC
V3L 3M2

phone: 604-777-8386
fax: 604-520-4871

#11- 32900 Marshall Road,
Abbotsford, BC
V2S 0C2

phone: 1-866-870-7847
fax: 604-851-4826

3. Hours of Service:

Monday to Friday from 8:30am - 4:30pm

After Hours: 24 hours a day Crisis Line: 604-951-8855 / 1-877-820-7444. This number is provided to clients if they are experiencing increased symptoms during time that our offices are closed. The crisis line provides clients with any emotional support needed and connects clients to various resources in the community.

4. Who Can Receive Services?

Age range 13 - 30 years of age
Type of Psychoses or disorders First Episode Psychosis or any of the following that suggests a person may be at developing psychosis:
  • apparent changes in behaviour, thoughts and emotions
  • family history of psychosis
  • recent deterioration in daily functioning
Catchment areas served
  • Fraser South: Surrey, Delta, Langley, White Rock
  • Fraser East: Chilliwack, Abbotsford, Mission, Agassiz, Hope
  • Fraser North: Burnaby, Tri Cities, Maple Ridge, New Westminster
  • The person must live in the Fraser region

5. Do I need A Referral?

Anyone can refer including self-referral.


Fraser Health EPI program brochure
Fraser Health community physicians and medical clinics referral form
Fraser Health region wide referral criteria

6. Program Description:

Basic early psychosis services provided include:

Complete assessment of symptoms and physical functioning
Medication management
Case manager
Family Support and Education
Client education
Treatment of problems in living and other mental health issues

In addition to these basic early intervention services more comprehensive services may be offered including:

Cognitive assessments and rehabilitation
Vocational rehab programs
Medication side effect monitoring, healthy living programs
Alumni programs
Research and opportunities to participate in studies
Community and public education

Comprehensiveness and degree of specialization of the service:

Full EPI Program (Level 1)
Developing EPI Program (Level 2)
EPI Informed Care (Level 3)
General Mental Heath Service only (Level 4)

Criteria to help describe level of service.

Full EPI Program (Level 1) with a full range of services and compliance with almost all Standards and Guidelines). Highly specialized program and staff

Developing EPI Program (i.e. Level 2) with most staff who have received specialized EPI training and the service is not at the level of service given by Full programs but certainly exceeds the breadth and intensity of services by EPI-Informed Level 3 services or generic mental health centres.

EPI-Informed Care (Level 3) is characterized by no formal status and reduced scope of services compared to the Standards and guidelines yet there must be a minimum of specialized training or skill working with early psychosis clients and families. This type of service is frequent in rural areas where there may be a sole clinician who has received specialized EPI training who handles first episode clients and works with physicians in the communities in the catchment area.

General Mental health service (Level 4 -No special EPI service) refers to general mental health service without the specialized training, expertise and services concerning early psychosis.