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Psychosis is treatable - get help early

Island Health Authority

1. Name of Service

Port Alberni Mental Health and Substance Use, ICMS team, Intensive Case Management Services

2. Address of Service

#201 4152 Redford Street,
Port Alberni, BC
V9Y 3R5

phone: 250-731-1350
fax: 250-731-1343


3. Hours of Service:

Monday to Friday from 8:30am - 4:30pm

4. Who Can Receive Services?

Age range 19 years of age and up
Type of Psychoses or disorders
  • Psychosis NOS
  • First Break
  • Schizophrenia
  • Schizoaffective
Catchment areas served Port Alberni area only
Other criteria


5. Do I need A Referral?

Anyone can refer including self-referral, but go through the intake services first at the Roger Street office to determine whether or not they have a mental illness.

6. Program Description: 

Basic early psychosis services provided include:

Complete assessment of symptoms and physical functioning
Medication management
Case manager
Family Support and Education
Client education
Treatment of problems in living and other mental health issues

In addition to these basic early intervention services more comprehensive services may be offered including:

Public education regarding early identification and intervention
Cognitive assessments and rehabilitation
Vocational rehab programs
Medication side effect monitoring, healthy living programs
Alumni programs
O/T assessment and treatment
Neuropsych assessments

Comprehensiveness and degree of specialization of the service:

Full EPI Program (Level 1)
Developing EPI Program (Level 2)
EPI Informed Care (Level 3)
General Mental Heath Service only (Level 4)

Criteria to help describe level of service.

Full EPI Program (Level 1) with a full range of services and compliance with almost all Standards and Guidelines). Highly specialized program and staff

Developing EPI Program (i.e. Level 2) with most staff who have received specialized EPI training and the service is not at the level of service given by Full programs but certainly exceeds the breadth and intensity of services by EPI-Informed Level 3 services or generic mental health centres.

EPI-Informed Care (Level 3) is characterized by no formal status and reduced scope of services compared to the Standards and guidelines yet there must be a minimum of specialized training or skill working with early psychosis clients and families. This type of service is frequent in rural areas where there may be a sole clinician who has received specialized EPI training who handles first episode clients and works with physicians in the communities in the catchment area.

General Mental health service (Level 4 -No special EPI service) refers to general mental health service without the specialized training, expertise and services concerning early psychosis.